Common questions, honest answers.
Every question welcome — no judgment, just help.
How does weekly service work?+
We show up on the same day every week, scoop every corner of the yard you've selected, disinfect our equipment, and haul the waste away. Customers get text reminders the day of service and we send them a text notification of our estimated time of arrival so that they know what time we will be servicing their property.
Do I need to be home?+
Nope. Most of our clients aren't. As long as our team can access the yard (unlocked gate or a gate code), we handle everything and you come home to a clean lawn.
What about my dog — will they be okay with your crew?+
We're dog lovers by trade — it's a job requirement. Most owners leave their dogs inside during a visit, but if your pup is friendly and out back, we're glad to say hello (and, with your permission, hand out a free treat — provided every visit, no charge).
Is your disinfectant safe for my pets?+
Yes. We use an EPA-registered, bleach-free disinfectant developed for veterinary clinics, boarding facilities, and groomers. It's tough on canine bacteria and viruses and gentle on your pets and lawn.
What about weather?+
We provide service year-round and in most weather conditions. Please see our full service policy for weather-specific details.
How much does it cost?+
Send us a quote and we will reply within one business day.
Do you serve businesses and HOAs?+
Absolutely. We service apartments, HOAs, campgrounds, retirement communities, dog daycares, and pet-friendly retail. Ask about pet-station servicing and common-area contracts.
What if I need to change my service day?+
Email or text us and we'll work with you to find a new regular day that fits your schedule.